In the last Strategic Plan, the community stated that the library should be a source for community information and referral. A wiki could serve this purpose very nicely. Content could be added by anyone to create and ultimate "one stop shop" for information that is relevant for the community. With anyone able to participate, the content would be relevant and become whatever the community wanted it to be. In looking at the various examples, it appears that wikis are open for spamming and other types of inappropriate acts. In a library setting where a professional standard and information reliability is crucial, controls would need to be employed.
One of the applications for wikis that I would like to explore is to change the policy manual to a wiki format. It seems that we are constantly updating sections of the manual or adding new content. While we only print a limited number of the policy manuals, this would make editing and revisions so much easier. It would also allow us to post changes more rapidly and make the policies easier to search.
The wiki is a wonderful tool for resource sharing. It not only allows a resource to be shared, but it also allows the resource to be enhanced. I feel that this is a tool that is currently under-utilized. I am serving on a committee with Aimee, Ken, and some IS folks to develop a database and more reliable online submital form for library incidents. One of our work tools is a wiki! I'm feeling so cutting edge! (Okay, okay! Most of the time, I'm feeling on edge. Give me a break, I'm learning.)
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